Terms of Service

These Terms of Service govern your access to and use of PetralisHealth.com and any products or services offered by Petralis Health.

By accessing the website, submitting information or placing an order, you agree to these Terms of Service. Do not use the website if you do not agree with these terms.

Eligibility

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to make a purchase through this website.

You agree to provide accurate, current and complete account, billing, payment and shipping information.

Product Information

We aim to present product descriptions, ingredients, images, pricing and availability as accurately as possible. However, packaging, colour, appearance or other product details may vary slightly.

Petralis Health may update product information, pricing or availability without prior notice.

Pet Health Disclaimer

Petralis Health products are wellness products and are not intended to diagnose, treat, cure or prevent any disease.

Website content is provided for general informational purposes and is not a substitute for professional veterinary advice, diagnosis or treatment.

Consult a qualified veterinarian before introducing a new supplement, particularly if your pet:

  • Has an existing health condition.
  • Is pregnant or nursing.
  • Is taking medication.
  • Is undergoing veterinary treatment.
  • Experiences an unexpected or adverse reaction.

Discontinue use and contact your veterinarian if you have concerns about your pet’s response to a product.

Orders and Payments

All orders are subject to acceptance, availability and successful payment authorisation.

We reserve the right to refuse, limit or cancel an order because of:

  • Product availability.
  • Incorrect pricing or product information.
  • Suspected fraud or unauthorised activity.
  • Shipping limitations.
  • Violation of these terms.

If we cancel an order after payment, the applicable amount will be refunded.

Prices are displayed in the currency shown on the website. Taxes and shipping charges may be added at checkout where applicable.